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  2. Donor Questions

Donor Questions

Making Changes to a Processed Donation

  • How to change the team your donation is associated with
  • How to obtain a refund
  • How to change the public name or dedication on your donation
  • How to change the card for your recurring donation

Receipts

  • How to correct your receipt
  • How to locate your receipt

Making a Donation

  • How to Donate Using a Check
  • My payment method is not listed for this campaign
  • Troubleshooting a failed donation
  • Tax deductibility explained
  • How to donate after a campaign ends

General

  • How to find the contact information for an organization
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