Donor Questions

Making Changes to a Processed Donation

• How to change the team your donation is associated with
• How to obtain a refund
• How to change the public name or dedication on your donation
• How to change the card for your recurring donation

Receipts

• How to correct your receipt
• How to locate your receipt

Making a Donation

• How to Donate Using a Check
• My payment method is not listed for this campaign
• Troubleshooting a failed donation
• Tax deductibility explained
• How to donate after a campaign ends

General

• How to find the contact information for an organization