Log-in to your Charidy dashboard at dashboard.charidy.com/login.
Ensure the correct campaign is selected at the top of your dashboard.
Locate the donor’s recurring donation. You can search using their name, email address, or donation ID number (if known).
Click the blue pencil button on the right side to edit the donation.
In the edit window, select the ‘Subscription’ tab from the bar across the top.
Hit ‘Resubscribe’ and ‘save’.
The donor’s recurring donation has been re-established. They should be charged the next business day. Their card will be charged based on the number of installments remaining on the original subscription.