What are Payouts?
The money you raise throughout your campaign goes to your Stripe account, later this money is transferred to your own bank account - this process is called a payout.
There are a few ways payouts are set up:
Automatic Payouts: The default setting on accounts are to have automatic daily payouts. The time from donation to deposit vary by country see here. This is the schedule from when a donation is charged, which can take 3-4 days from when the donation is created (we leave a few days gap to allow fixing any mistakes without requiring a refund).
Example, a $100 donation is created in the US on Sunday afternoon, by Wednesday it will be captured and deposited to your bank 2 business days later, on Friday. Donation made on Monday will arrive the next Monday (since that's the next business day after friday).
Manual Payouts: Manual payouts are where you reach out to Charidy each time you want a deposit made from your campaign. No money is deposited from your campaign until you request it. The money remains in the stripe account until you reach out and ask for it to be deposited into your bank account. (Manual payout requests are not available for Giving Day clients)
Monthly Payouts: Monthly payouts are monthly deposits to your account until all the money from your campaign is deposited into your account. If you have monthly recurring donations, you can opt to have your deposits once a month (on a preferred date of the month).
Invoices: Once your campaign concludes, you will receive a Charidy Invoice which covers all your donation amounts and fees. Included in this report are your stripe fee and total stripe payout amount.
Stripe Reports: Stripe Reports are detailed reports that include each donation and each payout.
Each payout comes with a payout ID, and each donation is linked to the payout ID it was deposited in. This is so that you can reconcile which donations came through which payouts. Additionally, at the bottom of the Stripe Report, there is a list of all the payouts and the dates they were deposited into your account.
See ‘How to Interpret a Stripe Report’ article for more information on Stripe Reports.
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